Brand & Identity Design*
Someday Boutique
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“Hey Jenny — you’re being a little too fancy-pants-creative-type for me here… What the heck is all this designer jargon about ‘brand & identity’!?”
Good question! And I’m happy to explain, because brand and identity are the peanut butter and the jelly (or the jam, if that’s your jam ;) In a nutshell:
Brand
Your brand is the meaning and emotions that the universe attaches to your store… This is your VIBE, soul, and unique personality - the ZHUZH - that makes you stand out from the rest. What do you want people to feel and understand when they thing of your business? That’s your brand.
We create / fine-tune / enhance your brand through messaging, tone of voice, values, mission, brand promise, etc.
Identity
Your identity is the eye candy that expresses your brand… all the good stuff like color palette, logo, fonts, typography styles, graphic elements, photography, etc.
Identity is the expression of your brand essence visually through all the accoutrements (and more) listed above.
Brand Implementation
This one is pretty obvious now huh!? Yup, it’s when we take all the juicy elements from above and inject them into all forms of communication design: website, social media, advertisements, marketing, etc. It’s the FUN and exciting stuff that exudes your kick-ass-ness!
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Goals & Objectives
Following our chats, mutual girl crushing, and common understanding of Someday Boutique's needs, we've pretty much identified two primary goals. These objectives will be developed and designed concurrently.
1.
“I am Someday Boutique. By day I exude fabulousness. By night I slay dragons.”
Bring out the authentic, unique, and kick-ass brand that’s starting to emerge…
We’ll express the voice, the energy, and the love that is LISA and Someday Boutique. We’ll release the fabulousness into the world so people can see, taste, and feel it (and duh - come to the store and spend buttloads of money).
2.
“Someday I’ll grow up and become an adult… And I think that someday is right now.”
Design and create an elevated visual brand identity…
This is where we infuse a bit of maturity into the look, feel, and vibe of your identity, without straying from the fun and personable positioning that you’ve already created by just being you.
Scope & Deliverables
Below are the steps - both action items and deliverables - that outline the project scope for the creation of a successful brand and visual identity design of Someday Boutique.
Brand & Identity
Define the Brand Voice
Determine some key characteristics of your brand voice. I’ll explore words / phrases / feelings & emotions that define Someday Boutique, and we will work together to create a transparent, authentic, and unique message that you feel proud and honest to get behind.
We will keep in mind your customer demographic, a.k.a. buyer persona: Who are you trying to reach? What do you offer that others can’t? How should it make them feel?
This voice will be our positioning for use-case implementation (website, etc.)
Define a short “don’ts” list: “Our brand voice is not too serious. And the Kardashians can pound sand.” Just kidding… kind of ;)
Logo Design
(Although you have a logo already, I wouldn’t define this as just a ‘redesign.’ There is opportunity here to push the creativity and personality which should be developed from the ground up.)
Five (5) designs of your logo to get started, using different fonts & typography variations. I don’t believe logo marks need to be a ‘must’ but I’d like to try a few here if they come to me…
Three rounds of edits
Delivery of all formats for various use case materials (JPEG, PNG - in low and high res - and EPS vector files)
Your final set of files will have secondary logos in vertical or horizontal formats if needed
Color Palette
Specifications for the colors in your logo, plus a secondary palette that coordinates.
We will also expand this into the website colors: background, graphics, and overall tonal photography.
Typography
The brand fonts and typography - I’ll suggest quite a few based on my initial mood board - I think we’re on the same page!
Fonts will have use-case designations as far as header, body, call-out, quotes, etc. Typography will be a mix of serif, san-serif, and display fonts, each with its own personality. I plan to source fonts with a forward-thinking attitude, but with polished and efficient designs so they coordinate and do not compete.
Website Design & Development
Although we are working with one domain, we essentially have two website platforms: Squarespace and Square (so confusing — they need to pick another shape!!!!)
I’m going to start with Squarespace below, for the ‘main’ website design & development.
Site Architecture / User Experience (UX)
After a review of your current Squarespace, I’ve concluded that you need a complete website build from the ground up (happy to show you / walk you through why!). This approach will honestly take less time, rather than work with the current one.
I will create a password protected Squarespace staging site, and template / organize the following pages (below is a rough outline and we will fine-tune as we go along).
Main Navigation:
Home
About / Story
Location / Visit Us
Testimonials / Gallery / Blog (something that you can EASILY update that keeps things fresh, if you like this idea…)
Contact / Say Hi
Footer Pages (these need to live on both sites):
Shipping & Return Policy
Privacy Policy
Terms & Conditions
Above pages will / can contain internal and external links, forms (if desired), newsletter / blog snippets (if desired), social integrations, CTAs, etc.
Design User Interface (UI)
Overall look and feel: Typography, photography, graphics, banners, styles, color palette, sizing, spacing, buttons, flow, etc
Site styles: Define the look and feel into the style sheets
Photography / graphics: Boutique photos, team member photos, location imagery, as well as curated stock photography as needed - all edited and optimized in Photoshop to create and highlight / hero photos, banners, etc. I have subscriptions to many stock photo sites to access textures, filler imagery, etc.
Copy / content: Format copy / content / typography lock-ups into the site design
Copywriting
We’ll have a collection of brand statements, taglines, quotes, and call-outs from the “voice” phase to build upon for the website. This will keep the brand story in check, and also give it legs.
As far as body and content text, let’s chat about how extensive you’d like support with this :)
Boilerplate for terms, privacy, etc., will be lifted and customized.
Revision Rounds
Two (2) design rounds of edits / revisions
Three (3) development rounds of edits / revisions
Please note, minor revisions and edits are expected, and will not be considered a ‘full rounds.” However, it is expected that these are limited in terms of ‘one-offs,’ as the act of opening and closing the project at hand adds to the overall time of project scope.
Back-end (boring but essential) Stuff
SEO (Search Engine Optimization)
Overall use of best practices for Search Engine Optimization (SEO) during the design and development of the website
Site title and description: relevant, readable description of your site for search engines.
Page descriptions: each page on your site will have a unique SEO description. The text will be short and readable (50-300 characters), and describe the content of the page.
Page and title formats: visual and content review of how page titles appear in browser tabs, social shares, and search engine results.
Location and business information: this will be added to your back-end site info
URL slugs: checked and verified
Keywords: researched and implemented
Google Analytics: set-up connection
Alt-text to images: images will have alt-text coded behind them for SEO and compliance
Mobile Optimization
Overall use of best practices for mobile during the design and development of the website. However, it will be developed for desktop first, and then optimized before launch.
Site will be developed to be fully responsive on phones, tablets, etc.
Style and simplify mobile navigation
Optimize CTAs and their location based on common eye and swipe patterns on mobiles
Test performance optimization
Photography and imagery reviewed on mobile, mobile images formatted and uploaded when necessary
Overall sit spacing will be reviewed, tweaked, edited, etc. for mobile experience
“Top-down” approach checked and ensured
Cross-browser tested
Additional Design and Development Essentials
Browser icon / favicon
Social images tagged / created within navigation pages to populate with share links, social posts, etc.
Custom designed 404 Page (page not found, directs back to home)
Outbound links always go to new tab / window
Website Launch Actions and Checklist
Broken inbound and outbound links are checked and fixed, content errors addressed, etc.
Hide orphaned pages (drafts, etc.)
Direct domain name (through current registrar) to finalized Squarespace staging site
Setup hosting plan (if different from current)
Source to outside friends / family members to review for flow and content mistakes
Ownership transfer to your account. I will stay on as a contributor to make edits and maintain the site
Minor updates for 30 days after launch (hourly rate for updates and site additions can be discussed)
Square E-Commerce Site Integration
Separate Square Website Design (‘SHOP’ page)
Let’s chat about this and how it’s going - it doesn’t seem to work at all for me (even the one item seems unavailable).
After doing some digging on how to integrate these two sites, it seems like the current set-up is probably the way to go — HOWEVER, the sites as they are now are a big disconnect for me (I think its mostly the design, but it definitely needs an elevated and more seamless integration - I will do additional research).
We could table this for a hot minute, focus on the Squarespace site, then circle back. Let’s discuss!
Investment
As we discussed, I don’t work in set packages, as every client varies regarding their needs, desires, response time, design sensibility, etc. I suggest that we work on an hourly basis, and I’ve provided estimates below.
With this set-up, I would share a Google sheet with you showing my real-time hours so you know exactly where you’re at.
Estimated time for entire scope as listed above: 35 - 60 hours
*** I know this is a wide range but it’s only fair to give you the lowest and highest estimate ***
Hourly rate: $100 (discounted from normal rate of $125)
Timeline: 30 - 60 days
*** highly dependent upon how quickly you provide content and edits / revisions ***
Start date: We can discuss what works best for both of us!
Payment Schedule: Happy to do 50% at midpoint, balance at project finish
I hardly ever go above scope, and I work fast. Through conversation, research, and really getting to know you and your vibe beforehand, the creative process starts to flow organically, and with purpose & intention. My designs are never cookie-cutter, and I always, 100%, put YOU first.
I am happy to provide client references at your request.
Additional line items that we can assess as we work through the above:
Facebook banners, Instagram templates and badges, etc.
Brand Style Guide (a multi-page document containing the above outlined brand identity guidelines)
Email templates in Squarespace ***
Printed materials
Canva Brand Kit
*** I think we can tie these into the above main project scope ***
Let’s chat! I’m happy to answer any questions or discuss any of your concerns!
xo
Jenny